Shipping Coverage
Nancy’s Bags is a UK-based business that exclusively ships to the United States. We do not offer shipping to any other countries at this time.
Processing & Handling Time
- Orders are processed within 1-3 business days (Monday to Friday, excluding public holidays).
- Once your order is processed and dispatched, you will receive a confirmation email with tracking details (if applicable).
Shipping Cost
- We offer Free Shipping on all orders within the USA.
Estimated Delivery Time
-
Transit Time: 6-14 business days (Monday to Friday).
- Please note that delivery times are estimates and may vary due to unforeseen delays such as customs processing, weather conditions, or carrier disruptions.
Order Cut-Off Time
- Orders placed before 5 PM Greenwich Mean Time (GMT) will be processed on the same business day. Orders placed after the cut-off time will be processed the next business day.
Tracking Information
- If tracking is available for your shipment, we will provide you with a tracking number via email once your order has been dispatched.
- Please allow 24-48 hours for tracking updates to reflect in the system.
Customs & Duties
- Since we ship from the UK to the USA, your order may be subject to customs inspections. However, most shipments clear customs without any issues.
- Customers will not be responsible for any additional customs duties or import taxes.
Shipping Delays & Issues
- While we strive to ensure timely deliveries, unforeseen delays may occur. We appreciate your patience in such cases.
- If your package is delayed beyond the estimated delivery time, please contact our support team at support@nancysbags.com for assistance.
Incorrect Address & Non-Delivery
- Please ensure that your shipping address is correct at checkout. Nancy’s Bags is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.
- If a package is returned due to an incorrect address, the customer may be required to cover the reshipping fee.
Lost or Stolen Packages
- Nancy’s Bags is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the carrier for further assistance.
- If your package has not arrived within the estimated time frame, please reach out to our support team, and we will do our best to assist you.
Contact Us
For any shipping-related inquiries, please reach out to us at:
🛒 Trade name: Nancy's Bags
📞 Phone: +44 7389 643191
📧 Email: support@nancysbags.com
🏡 Address: 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE, United Kingdom
Shipping Coverage
Nancy’s Bags is a UK-based business that exclusively ships to the United States. We do not offer shipping to any other countries at this time.
Processing & Handling Time
- Orders are processed within 1-3 business days (Monday to Friday, excluding public holidays).
- Once your order is processed and dispatched, you will receive a confirmation email with tracking details (if applicable).
Shipping Cost
- We offer Free Shipping on all orders within the USA.
Estimated Delivery Time
-
Transit Time: 6-14 business days (Monday to Friday).
- Please note that delivery times are estimates and may vary due to unforeseen delays such as customs processing, weather conditions, or carrier disruptions.
Order Cut-Off Time
- Orders placed before 5 PM Greenwich Mean Time (GMT) will be processed on the same business day. Orders placed after the cut-off time will be processed the next business day.
Tracking Information
- If tracking is available for your shipment, we will provide you with a tracking number via email once your order has been dispatched.
- Please allow 24-48 hours for tracking updates to reflect in the system.
Customs & Duties
- Since we ship from the UK to the USA, your order may be subject to customs inspections. However, most shipments clear customs without any issues.
- Customers will not be responsible for any additional customs duties or import taxes.
Shipping Delays & Issues
- While we strive to ensure timely deliveries, unforeseen delays may occur. We appreciate your patience in such cases.
- If your package is delayed beyond the estimated delivery time, please contact our support team at support@nancysbags.com for assistance.
Incorrect Address & Non-Delivery
- Please ensure that your shipping address is correct at checkout. Nancy’s Bags is not responsible for lost or delayed shipments due to incorrect or incomplete addresses provided by the customer.
- If a package is returned due to an incorrect address, the customer may be required to cover the reshipping fee.
Lost or Stolen Packages
- Nancy’s Bags is not responsible for lost or stolen packages once they have been marked as delivered. If you experience an issue, please contact the carrier for further assistance.
- If your package has not arrived within the estimated time frame, please reach out to our support team, and we will do our best to assist you.
Contact Us
For any shipping-related inquiries, please reach out to us at:
🛒 Trade name: Nancy's Bags
📞 Phone: +44 7389 643191
📧 Email: support@nancysbags.com
🏡 Address: 63/66 Hatton Garden, Fifth Floor, Suite 23, London, EC1N 8LE, United Kingdom